I wondered if this attitude would also be the case in hospitality. After three months’ working at University Cafe in Carlton, the answer was yes. While the kindness of the customers could sometimes be explained by their curiosity about my origins, I found in them a real warmth and politeness towards the female staff in general.
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However, I did notice some peculiarities linked to the professional aspect of the hospitality setting. As a waitress, I was there to serve the customers – a position that gave the men a little power. They were sometimes more tactile or bold about remarking on waitresses’ physical appearance. One man…
